BSR Group 2025 Conference

Betta Together!

Last week I had the privilege of spending a few days at the BSR Group 2025 Conference in Perth.

It was inspiring to connect with so many passionate franchisers, retailers, and suppliers, and to hear the personal stories of store owners ... a reminder of the resilience and creativity that drives Australian retail.

Highlights included thought-provoking keynotes from Stephen Koukoulas and Dr. Claire Madden, and the chance to share our perspective at Time Under Tension on how AI is reshaping the retail landscape. It’s exciting to see businesses not only thinking about AI, but actively executing on it, staying ahead of the curve.

A big thank you Gavin Carter, Adrian Mitchell, Derek Haley for the invitation, to Lidia Dalton and the fantastic Expert Events Pty Ltd team for such smooth organisation, and of course Andrew Klein - MC extraordinaire!

🫡 deep respect to Aussie retailers!